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Why do you need a decision log?

Decisions are made in all kinds of settings: meetings, on email, spreadsheets, chatter etc.  From our experience: it is hard to remember what was decided why the decision was made and by

Focus on customer facing decisions

What is the decision making culture like in your organization?   How much do you value transparency and contribution? Is internal communication clear and are the rules known to all?  Lack of documentation is the

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