2021-03-19
Why do you need a decision log?
Decisions are made in all kinds of settings: meetings, on email, spreadsheets, chatter etc. From our experience: it is hard to remember what was decided why the decision was made and by
2021-03-11
How much is too much when it comes to online internal communication?
One core reason knowledge workers are feeling exhausted at work is due to interruptions. Remote work at home might have solved this issue for a few people. I dare say
2021-02-24
Focus on customer facing decisions
What is the decision making culture like in your organization? How much do you value transparency and contribution? Is internal communication clear and are the rules known to all? Lack of documentation is the
2021-02-16
Is decision making moving online from meeting rooms?
The open office floorplan was supposed to be a revolutionary innovation to improve communication and interactions in a knowledge-driven workplace. In truth open offices have reduced interaction up to 70%