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You spend virtually all your waking hours making decisions. Small ones, huge ones, critical ones and everything in between. Decisions determine the course of your personal life, but for businesses decision making is really a live or die situation.
Decisions are made on all levels of the organization, from top management to the grass roots and even a seemingly inconsequential decision is likely to affect productivity, profitability or customer experience as well as employee satisfaction.
In order to survive, organizations must learn to collaborate and use the information, knowledge and expertise they have to make better decisions.