How to succeed in your digital tools landscape
Digitalization has swept the business landscape by storm. New tools, apps and platforms pop up daily to try and make us more efficient, more organized, more anything. But the difference between beautiful synchronization and semi-controlled chaos is rather narrow. The tools themselves don’t do the work, they only function when we use them right. A hammer and a nail pose an efficient combo capable of attaching two pieces of wood together, which you couldn’t accomplish with a chainsaw.
As a carpenter who only carries with them a set of tools that work together to solve most use cases, knowledge workers should also only employ a handful of tools to master them. A designer might need tools for digital drawing, a statistician for math and simulation, and a developer to write and test their code. To coordinate this, we need some set of tools for handing out assignments and delivering solutions. We need forums to discuss ideas, feedback, and strategy. We want to make decisions and execute our projects digitally. Communications need multiple channels to convey the messages we have for each other and to facilitate discussion in a digital format, synchronously or not. When Covid-19 struck, we leaned to Microsoft Teams, Zoom, Slack and others to facilitate our discussions. Sales needed to improve documentation in Salesforce, HubSpot or Pipedrive and emails were sent more frequently than in many years. Video calls became a daily norm rather than the occasional occurrence. There’s no one tool that handles all these use cases, which leaves companies with the task to maintain a landscape of different platforms for organizing their work. Consequently, switching costs when juggling a variety of platforms can be high. A lot of time is spent reorienting into different platforms, looking for the related documentation, and to continue where we left off. New tools are also introduced with low scrutiny, adding to the list of applications and exponentially increasing the switching costs. Leadership is about transformation and change. It is lifting your people up so the team can be more than the sum of its parts. Social Decision Making, OKR, RACI roles and gamification all work to achieve the goal to empower employees to take more initiative into their own working routines. It simultaneously documents and shares knowledge of processes, which creates genuine learning and enables referencing to older decisions and projects to recycle, saving time and money. The more you can streamline the use of all your different tools, the more productive you’ll be and the better you will fare in the long run. The earlier you consider a good complete digital tool palette, the further ahead you will be to those who follow suit once forced. Fingertip helps you set up the new way to work alongside your communications and work tools, with accountability and trust. Fingertip wants to offer the command center of modern work. The centerpiece, where all the information concentrates in a transparent way, to offer everyone the right information at the right time. It’s a place to gather information, make decisions, prioritize set goals and set off to achieve them. It’s a social way to leadership and management, spanning from top management to the daily grind. Fingertip works perfectly alongside your communications platform, when you want to transfer the discussions into actionable plans and decisions with audit trail and follow up. It sets your focus when deciding the most important work on your backlog for the day, bringing you simultaneously the specifications of that specific work package. Collaboration has never been simpler! Fingertip hosts the documentation of interaction and action, supply and demand, requirements and delivery. All the while being a tool to navigate the tool landscape of a knowledge worker more easily. It brings the designers, salespeople, management, developers, and everyone else into a common fountain of information. You can organize your daily activities and discussions in Teams or Jira and execute on hundreds of tools, yet the results link back together in Fingertip. While there are plenty of tools for management creating the numeric, quantitative data for resource planning, few are able to create as complete database of IP and tacit knowledge than Fingertip. The quality and variety of data within it is invaluable in the long term if you want to truly improve the ways your organization works. Fingertip can reduce the frustration of scattered and low-quality documentation in a large variety of tools. Make it your own and start a new, organized way to lead. The exponentially unsustainable toolkit
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